1. Welcome to Fellow Future - Your Go-To Platform for Sustainable Solutions!
This Agreement governs the terms and conditions concerning the use of the Fellow Future platform (the “Service”). By using this Service you agree to these terms and conditions (“This Agreement”), including our Code of Conduct. Fellow Future AB may, at any time, amend This Agreement by publishing the amended terms of the platform and Service. All amended terms shall automatically be effective thirty (30) days after they are initially published.
Fellow Future AB
2. Definitions and Interpretation
- Fellow: A member of our community; an individual or organization that want to contribute, trade and work together to drive positive change.
- Platform: The Fellow Future marketplace site that provides the infrastructure, resources, tools, products, and services needed.
- Ecosystem: The broader network of relationships and interactions between different stakeholders; users, developers, partners, and other entities.
- User: An individual or organization that is using the platform, as an integrated marketplace and Platform as a Service (PaaS).
- Content: Videos, pictures, comments, articles, reviews and other material and information that a User uploads to the platform.
- Buyer: A user buying a License/Product/Education/Service or in another way acquires the right to use Content, Products or Services.
- Partner: A legal entity entering into an agreement with us, for the purpose of the Service, its overall mission and goals.
- Provider: An entity or organization that offers products, services, or solutions within the sustainable and responsible commerce space.
- Seller or Brand: The legal entity holding a store, as a Partner/provider/supplier and recipient of the Service, and to which the User may be redirected.
- Contributor: An individual or an organization that uploads Content, Products, Services, Education, Events, Tools, to the platform.
3. The Platform and Service
As an online catalyst for change, Fellow Future contributes to matching supply and demand and creating win-win scenarios for partners, users, and other stakeholders. We help users find what they are looking for, to reduce their costs, carbon footprint, waste, to achieve sustainbility targets. All users are enabled to transform, to innovate, co-create, and make better choices. Partners can buy, sell, resell; leveage positive network effects, find new customers, members, experts, talent, and build partnerships in one place. All users will be enabled to donate/invest in sustainable solutions provided by the network.
4. Intellectual Property Rights
3.2 The User also acknowledges that the grant to use the platform, as a Service does not transfer any right, title or interest on Intellectual Property Rights belonging and/or licensed respectively to Fellow Future AB, as the owner of the platform.
3.3 Intellectual property in featured Products, Services, or Content shall remain the sole and exclusive property of the Contributor who uploaded it.
5. Code of Conduct
- Promote circularity, responsibility and the principles of sustainability and ESG, in all its dimensions (“people, planet, purpose, and prosperity”).
- Act heartfully with transparency, honesty, integrity, patience, and make climate action, the interests of society and the environment a priority, avoid any known conflicts of interest, and aim to create positive impact and value for all.
- Act with respect for nature, animals, cultural heritage, and human rights, and use the highest ethical and professional standards in an inclusive and non-discriminatory manner, upholding the values of equity, equality, social and financial justice.
- Act in a way that furthers the discipline and practice of sustainability, the conservation of nature, heritage, and existing resources.
- Exercise sustainable leadership and decision-making skills in the pursuit of business and partnerships, and in establishing a culture of equity, diversity, and inclusion in the workplace and in broader society. As a learning community, we encourage education/training and a growth mindset, inner development, experimentation, tolerance for complexities and failures, indifferences, personal/professional mistakes, and a lack of understanding.
4.2. We will continue to update our Code of Conduct. Users agree to the following:
- Users shall not defame abuse, harass, threaten or otherwise violate the legal rights of others or of any third party including Fellow Future.
- Users shall not in any manner publish or post any unethical or false, hateful, inappropriate, defamatory, infringing, obscene, pornographic, racist, terrorist, politically slanted, indecent or unlawful topic, name, material or information.
- Users shall not contribute to destructive activities such as dissemination of viruses, spam or any other activity that might harm the Service or Users.
- Users shall not download any Content which they know, or reasonably should know, cannot be legally reproduced, displayed, performed, and/or distributed in such manner that results in copyright infringement.
- Users are not allowed to remove or otherwise blur or change watermarks, logos or other copyright messages that is embedded in the Content.
To report any conduct, posts, activity, or content that is not in accordance with this Code of Conduct, please contact us at info@fellowfuture.com
6. The Content
7. Products and Services
6.1 Partners are responsible for ensuring their products comply with all relevant laws and regulations, and to include any documentation required.
6.2. Fellow Future aims to only provide Products and Services that are sustainable and ethically produced according to our policy and requirements, however, as a platform we cannot guarantee this. All Partners are expected to adhere to international standards, our entry criteria and requirements, and by registering as a Partner/provider, you commit and agree to our Terms and Conditions. Unethical processes, behaviour, lack of transparency, greenwashing and fraud can result in a suspension of an account.
6.4. For specific terms related to our selection of products and services, refer to https://www.fellowfuture.com/definitions
8. Criteria for Participation
7.1. Our platform welcomes individuals. businesses and organizations of all sizes, who share our mission and comittment to sustainability. We provide a space where they can participate and showcase their offerings, share knowledge, tools, and contribute to the broader sustainability ecosystem.
7.2. For partners/providers, we have established the following criteria to maintain our commitment. We are developing a robust scoring system that evaluates the ESG performance of their products and services listed on our platform. Our scoring system incentivizes users and allows users to make informed decisions.
- Commitment to Sustainability: Companies and organizations should demonstrate a strong commitment to sustainability, adopting sustainable business models, governance structures, policies, goals, and initiatives to address sustainability issues.
- Sustainability Performance: The company should have a track record of implementing sustainable practices and achieving tangible results in areas such as energy efficiency, waste reduction, CO2 reduction, social impact, community engagement, and responsible sourcing.
- Ethical Production: Products should be produced under ethical working conditions, emphasizing partnerships with manufacturers or artisans who follow responsible production practices, including fair wages, safe working environments, and compliance with labor laws, specific to the industry.
- Sustainable Materials: Priority should be given to the use of materials with a low environmental impact throughout their lifecycle, adhering to international standards. This includes organic, recycled, upcycled, biodegradable, renewable, or responsibly sourced materials.
- Circular Economy: Companies and organizations should demonstrate a commitment, emphasizing the reduction, reuse, and recycling of materials. Priority should be given to products and services designed with a lifecycle approach, minimizing waste, and contributing to a regenerative system. Implementation of circular economy strategies, such as product take-back programs, remanufacturing, or closed-loop processes, is highly valued.
- Supply Chain Transparency: Supply chain transparency is a fundamental criterion ensuring that our partners adhere to ethical and sustainable practices, providing visibility into the origins and processes involved in the production of products and services.
- Innovation & Collaboration: We value innovative approaches or solutions, whether through product development, process optimization, technological advancements, or collaborative initiatives with other stakeholders, addressing universal or industry-specific challenges.
- Industry & Thought Leadership: Recognized industry leaders actively driving positive change through sustainability practices, partnerships, initiatives, or thought leadership are encouraged as vital cornerstones for the impact and success of the platform, with a focus on industry-specific leadership.
- Verification & Certification: Holding relevant professional- and sustainability certifications, awards, labels, or accreditations demonstrates a commitment to Environmental, Social and Governance (ESG) standards and benchmarks.
- Stakeholder Engagement: including experts, investors, companies, consumers, non-profits, NGOs, influencers, activists, educators, incubators, accelerators, platform and networks/apps, are crucial contributors to sustainability objectives. Their active involvement, aligned with an overall mission and goals, is encouraged to form a diverse ecosystem for sustainable practices and positive impact on targeted sectors and communities.
9. Evaluation Framework for Projects
8.1. At Fellow Future, we are committed to ensuring the highest standards in the projects we offer on our platform. Our strategy outlines the criteria and processes we employ to select projects that contribute positively to sustainability, social welfare, and environmental protection. By adhering to these standards, we aim to provide our users with trustworthy and impactful opportunities for climate action and carbon offsetting.
- Environmental Impact: Projects featured must demonstrate tangible environmental benefits, such as carbon sequestration, emission reductions, or ecosystem restoration. We prioritize projects with robust methods for quantifying and verifying impact, ensuring transparency and accountability.
- Social Responsibility: We prioritize projects and initiatives that prioritize social welfare and community engagement, particularly those that benefit marginalized or vulnerable populations. Projects and initiatives should adhere to principles of fair labor practices, human rights, and community empowerment, fostering positive social outcomes and equitable development.
- Governance Standards: We prioritize projects that uphold strong governance standards, incl. transparency, accountability, and compliance with standards and norms. We conduct due diligence to assess the governance practices and ensure ethical conduct throughout project implementation.
- Innovation and Scalability: We seek projects that demonstrate innovation and scalability in addressing climate change and sustainability challenges. We prioritize initiatives with potential for long-term impact and replication, fostering innovation and driving systemic change.
- Verification and Certification: Projects must undergo third-party verification and certification processes to ensure their credibility and integrity. We collaborate with reputable certification bodies and standards organizations to verify project eligibility and compliance with industry best practices.
- Stakeholder Engagement: We value stakeholder engagement and consultation throughout the project lifecycle. Projects should demonstrate meaningful engagement with local communities, stakeholders, and indigenous peoples, respecting their rights, knowledge, and traditional practices.
- Diversity & Inclusivity: We promote diversity and inclusivity, striving to feature a diverse range of projects from different regions, sectors, and communities. We prioritize inclusivity and representation, ensuring that projects reflect the global diversity of environmental and social challenges.
- Continuous Improvement: We are committed to continuous improvement in our project selection processes and ESG criteria. We regularly review and update our standards to reflect evolving best practices, stakeholder feedback, and emerging sustainability trends, ensuring the relevance and effectiveness of our platform.
By adhering to these criteria, Fellow Future aims to curate a portfolio of projects that deliver environmental and social benefits while upholding the highest standards of integrity, transparency, and accountability. We invite our users to join us in advancing sustainability and climate action through their support of these impactful projects. Additionally, partners are welcome to contribute their own projects that align with our ESG evaluation framework.
10. Onboarding of Partners
To become a Fellow Future Partner and sell, all users need to fill out a Partner application, and we do an initial vetting and screening of all brands, to ensure that they live up to our ESG criteria, and existing standards. When a Partner has been approved, we will start the onboarding process.9.2. Documentation & Verification: Our team carefully reviews the provided documentation and conducts verifications to assess the accuracy and credibility of the information provided by the seller, service provider, or transportation partner. Verification by an accredited agency is encouraged.
9.3. Transparency & Disclosure: We encourage all partners to be transparent about their sustainability efforts, product and service quality, circular economy initiatives, transportation and delivery practices, and their commitment to recycling and upcycling materials.
9.5. Ongoing Monitoring: We maintain an ongoing relationship with our partners to ensure they continue to meet our criteria and standards. This includes periodic reviews, audits, and assessments of production, transportation and delivery methods and circular economy practices.
9.6. Education & Support: We offer educational resources, tools, and guidance to partners to help them continually improve their business model and sustainability practices, product and service quality etc. They are encouraged to set and achieve sustainability and circular economy goals.
9.7. Partner Onboarding & Approval: All Partners agree to respect the application and onboarding process. When approved, we send an onboarding email, which includes a list of what is required to be successfully onboarded to our platform. Providing assets for onboarding does not guarantee the use of these on our platform. Fellow Future reserves the right to diselect, modify or change assets based on our content, categories, and design parameters.
11. Payments and Payouts
10.1 Fellow Future accepts various payment methods, including credit cards, digital wallets, and other forms of electronic payment. Our payment systems include trusted solutions such as Stripe, Apple Pay, Google Pay, and Swish. In 2024, we will also include Klarna. Banking services are provided by Handelsbanken, Drottninggatan 36, 411 14 Gothenburg, Sweden, who is authorized by the Swedish Financial Supervisory Authority. 10.2 When a transaction occurs on the platform, funds are collected from the customer through the Stripe payment processing system. The funds are initially held by Stripe. Fellow Future deduct a commission fee of 10% from the collected funds. The remaining amount is the net amount that will be eligible for payout to the partner.
10.3. Partners who want to receive regular payouts will need to go through an onboarding process provided by Stripe Connect. This involves creating a Stripe account and provide the necessary information, such as banking details, to set up their payout preferences.
10.4. Payouts are made through bank transfer on the 25th every month. Stripe provides reporting tools that allow both Fellow Future and its partners to track the transaction history, fees, and payout details. This helps in reconciling the payouts and keeping track of the earnings.
12. Linking to Our Platform
13. Limitation of Liability
14. Indemnification
15. User-Information
16. Buying and Selling
15.1. Fellow Future connects buyers and sellers from around the world. If you buy or sell an item from another country, or if you enter into a transaction with someone across international borders, you are responsible for complying with laws and regulations of the country of destination as well as your local laws.
By buying on Fellow Future, you understand that:
- You are not buying directly from Fellow Future you are buying from a Partner/seller that uses our marketplace.
- Each partner/seller on Fellow Future has their own processing times, shipping methods, and shipping, refund, and return policies.
- All purchases are final and binding, Buyers will not be refunded under any circumstances, except if it is required by Swedish law.
- Buyers have right of withdrawal by law means that you have 14 days to withdraw from a purchase that you made online.
- You are responsible for providing accurate and up-to-date billing information. Any discrepancies may result in transaction failures or delays.
By selling on Fellow Future, you agree to:
- Provide excellent customer service and maintain trust with buyers.
- Respond to email and other communications in a timely manner
- Ship physical products within 3 business days or according to the shipping time mentioned on the product page at the time of purchase
- Package physical products to withstand handling in transit. Utilize sustanable packaging options that are available to you.
- Comply with all relevant policies and regulations mentioned herein, including shipping and refund policy, Code of Conduct etc.
17. Currency and Pricing
16.2. For transactions outside Sweden, currency conversion may apply. Please note that the final transaction amount in your local currency may vary based on prevailing exchange rates and any additional fees imposed by your financial institution.
16.3. Exchange rates used for currency conversion are determined by financial institutions and payment processors. Fellow Future is not responsible for fluctuations in exchange rates or any fees charged by third-party financial institutions.
16.4. The platform strives to maintain transparency in pricing. Product/service prices are determined by sellers based on their business practices, ESG goals, and market considerations. Any additional taxes, duties, or fees associated with international transactions are the responsibility of the buyer.
16.5 Joining Fellow Future is free. To help cover the costs of administration, marketing, and transactions, Fellow Future charges a subscription service fee and a commission fee from partners. The commission fee of is based on a percentage (10%) of the transaction amount before fees and taxes, VAT. In 2023 we provide an exclusive launch offer for early Founding partners. In 2024 this will be replaced by monthly/yearly subscriptions for partners.
16.6. Fellow Future will provide a currency conversion feature as part of the coming development of international transactions. Users are encouraged to review the final transaction amount in their local currency before completing a purchase.
16.7. Fellow Future reserves the right to modify its currency and pricing policies at its discretion. Users will be notified of any changes through platform notifications or updated Terms and Conditions.
18. Duration and Termination
19. Serverability
20. Governing Law
21. Disputes
Updated February 24, 2024.